Privacy Policy

GapLogix Ltd (“GapLogix”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information we collect.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, use our enquiry forms, or communicate with us about GapLogix services.

1. Information We Collect

We may collect personal information when you:

• contact us through the website;
• complete an enquiry or contact form;
• email or call us directly;
• engage with GapLogix about our services;
• provide information to help us understand your project, organisation, issue, or area of uncertainty.

The information we collect may include:

• your name;
• company or organisation name;
• email address;
• phone number;
• enquiry details;
• project or business information you choose to provide;
• any other information you voluntarily send to us.

We may also collect basic technical information about how visitors use our website, such as browser type, device type, pages visited, and general website usage information. This may be collected through website analytics tools or cookies if these are enabled.

2. How We Use Personal Information

We use personal information to:

• respond to enquiries;
• communicate with you about GapLogix services;
• understand your project, organisation, or area of uncertainty;
• provide assessment, advisory, project support, or related services where agreed;
• improve our website, communication, and services;
• maintain business records;
• comply with legal obligations.

We will only use personal information for the purpose it was collected, or for a directly related purpose, unless otherwise authorised by you or required by law.

3. Website Forms

If you submit information through a website form, that information will be sent to GapLogix for the purpose of responding to your enquiry.

Please avoid sending confidential, commercially sensitive, or highly detailed project information through the website form unless we have agreed this with you first.

Submitting an enquiry does not automatically create a client, adviser, consultant, contractor, or service relationship with GapLogix.

4. Project, Business, and Commercial Information

After you make initial contact with GapLogix, we may ask you to provide further information so we can understand your project, organisation, issue, or area of uncertainty.

This may include project details, drawings, plans, reports, correspondence, supplier information, commercial context, scope information, assumptions, risks, or other business-related material.

Where this information includes personal information, it will be handled in accordance with this Privacy Policy.

Where information is commercially sensitive, confidential, or project-specific, we will take reasonable steps to handle it carefully and use it only for the purpose for which it was provided, unless otherwise agreed or required by law.

Please do not send highly confidential, commercially sensitive, or detailed project files through the website contact form. Once we understand your enquiry, we can agree the appropriate next step and information-sharing method.

5. International Visitors and Overseas Service Providers

GapLogix is based in New Zealand and may work with clients, contacts, and organisations across the APAC region.

If you contact us from outside New Zealand, you acknowledge that the personal information you provide may be collected, used, stored, and handled in New Zealand.

We may also use trusted third-party service providers, including cloud hosting, email, website, analytics, or business software providers, that operate or store information outside New Zealand.

Where personal information is disclosed or made available outside New Zealand, we will take reasonable steps to ensure it is protected in a way that is consistent with our obligations under New Zealand privacy law.

If we provide services to clients outside New Zealand, additional privacy, data protection, or legal requirements may apply depending on the country, type of work, and information involved.

6. Sharing Personal Information

We do not sell personal information.

We may share personal information with trusted service providers who help us operate our website, email, hosting, business systems, or related services.

We may also share information where required to:

• comply with the law;
• protect our rights or interests;
• respond to lawful requests from regulators, courts, or authorities;
• obtain professional advice from legal, accounting, technical, or business advisers.

Where we use third-party service providers, we take reasonable steps to ensure personal information is handled securely and appropriately.

7. Storage and Security

We take reasonable steps to protect personal information from loss, unauthorised access, misuse, disclosure, alteration, or destruction.

Personal information may be stored using secure cloud-based systems, email systems, business software, or website hosting services.

No method of transmission over the internet is completely secure. While we take reasonable care, we cannot guarantee absolute security of information sent through the website or by email.

8. Retention of Information

We keep personal information only for as long as reasonably required for the purpose it was collected, for business record-keeping, or as required by law.

If information is no longer required, we will take reasonable steps to delete it or de-identify it.

9. Accessing or Correcting Your Information

You may request access to the personal information we hold about you.

You may also ask us to correct personal information if you believe it is inaccurate, incomplete, or out of date.

To request access or correction, contact us at:

info@gaplogix.co.nz

10. Cookies and Analytics

Our website may use cookies or analytics tools to help us understand website performance and visitor behaviour.

Cookies are small files stored on your device. You can disable cookies through your browser settings, but some website features may not work as intended.

If analytics tools are used, they may collect general information such as pages visited, approximate location, device type, browser type, and how users interact with the website.

11. Links to Other Websites

Our website may include links to third-party websites.

We are not responsible for the privacy practices, content, or security of third-party websites. You should review their privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updated version will be published on this website with the revised “Last updated” date.

13. Contact Us

For privacy questions, access requests, or correction requests, contact:

GapLogix Ltd
Email: info@gaplogix.co.nz
Location: New Zealand | Supporting APAC